A Little About
Using
Technology
Better
Using Technology Better is a Microsoft Training Partner, Apple Learning Specialist, Google Cloud Partner and Google for Education Partner that specialises in working with corporate, government and education clients. We provide training services across Australia, New Zealand and South East Asia.
Our trainers all come from education backgrounds and have extensive facilitation experience. They understand the process of delivering content for adult learners in a way that is enjoyed, not endured.
GOOGLE TRAINING
We have training services for organisations making the transition to Google Workspace or Chrome, and for those who are already users. All services can be tailored to suit the unique needs of your organisation.
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MICROSOFT TRAINING
Our Microsoft Training Consultants will help you improve productivity and efficiency. You will discover how you can use the many Microsoft Office 365 productivity tools to benefit your staff and those you serve.
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CHANGE MANAGEMENT
Wish you could speak to someone who understands the end user experience and communicate with the team in a way that they understand? Now you can!
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Australia
Ph: (02) 8005 7066
New Zealand
Ph: (03) 669 2973
USA
Ph: (03) 669 2973
Training Approach
Training Strategy
Using Technology Better begins all training engagements by asking the client to complete a training needs questionnaire.
This provides us with information about their organisation, technical environment, users and training requirements. As part of this process we also provide the client with general advice around effective training programs.
The information in the training needs questionnaire is used to draft and quote on a customised training program, which is then reviewed and approved by the client.
Training Sessions
Using Technology Better’s training sessions include a mixture of facilitator demonstration and hands-on participant activities.
In our experience, it is most effective when participants attend the session with a device and undertake the training from within their own accounts.
This allows participants to use the training time to configure and setup their own accounts, eliminating the need for this to be fitted into daily work activities after the training.
Meet The Team
Adam
General Manager
Team & Business Development Maestro
Laser-focused on fine tuning the perfect recipe that creates the best customer experience. I thrive on getting to know people to deliver what they want, how they want it.
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Adrian
Lead Trainer Australia
Creative Spreadsheet Ninja
Feel like you’re constantly trying to keep up with the pack? It’s easy when you know how, and that’s where I come in.
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Bex
Technology Trainer & Custom Growth Specialist
Workstream Whiz & Partner Relations Pro
I’m here to increase the efficiency of your workstream, guide you through the ups and downs of leadership, and enhance your team’s capacity.
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Clement
Technology Trainer
Digitech Master & STEAM Craftsman
I train teachers how to incorporate digital technology into their awesome authentic programmes. By supporting and encouraging growth in our teachers, we increase engagement and learning outcomes for their kids.
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Francheska
Customer Support
Satisfaction Specialist
Delivering speedy solutions and directing queries where they need to go so you get what you need to achieve more with less effort!
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Glen
Technology Trainer
Tech Guru
I transform complex technical topics into easily digestible bite-sized chunks for normal people.
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Grace
Accounts Team Lead
Finance Queen
I am the finance guardian. Everything you need related to finance, I’m the one you can count on.
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James
Technology Trainer
Teams & OneNote Avenger
Keen to enhance collaboration and boost efficiency in the Microsoft space? I’m here to give you practical, hands-on solutions that will improve your workflow to save you time and unnecessary headaches.
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James
CRM & Database Technician
Gatekeeper & Data Detective
As the gatekeeper of the customer database, I’m the guy who makes sure you get access to all UTB’s online memberships and resources as and when you want them.
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Jed
Design Lead
Creative Problem Solver
I craft considered brand experiences using solid design principles supported by thorough research.
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Joseph
Technology Trainer
Automation & Security Aficionado
Your go-to man for Google Admin and Microsoft. I’m here to streamline your workflow, increase productivity and efficiency, and provide outside the box solutions.
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Julia
Head of Marketing
Artist of Making Things Better
I nerd out on analysing the marketing data to ensure our customers get tailored solutions that fit like a glove.
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Karissa
Videographer
Visual Storytelling Nomad
Write your thoughts, take pictures and document your life! Your future self will thank you for it!
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Karla
Technology Trainer
Integration, Engagement
& Digital Citizenship Guru
Going the extra mile at every junction, I can roadmap your path to success - whatever it means for you!
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Kelly
Technology Trainer
Digital Connoisseur & Efficiency Geek
Empowering people to achieve things they didn’t think they could is what fires me up. I love teaching people how digital tech works and giving them simple tips and tricks that make their life easier and saves them time.
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Majka
Marketing Coordinator
Wordsmith Warrior
& Coordination Queen
A spin doctor of sorts, I take a product, package and promote it in such a way you wonder how on earth you ever got through life without it!
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Mark
Learning & Development Lead
Blue Sky Thinker
If you’re keen to implement strategic planning and a coaching culture in your organisation, or just after tech training that’s outside of the box, I’m your man.
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Mike
Founder, Visionary & Commander-in-Chief
Not super excited by tech? Often frustrated with how things work - or don’t? I love working with people just like you to make you more efficient and more effective. Soon your work mates, friends and family won’t duck for cover next time you turn your computer on.
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Nicole
Lead Trainer New Zealand
Growth & Transformation Guru
A digital ninja, I’ll find a way to weave technology into your programme with expert-level seamlessness so that you can optimise your time, energy and authenticity.
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Paul
Technology Trainer
Creative Apple Wizard
Amazed at the creative things people do with digital technologies, but think it’s beyond you? I’ll show you just how simple it is to create presentations and animations using digital design and emerging technologies to realise your untapped creative potential.
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Phil
Head of Sales
Partner Relations Kingpin
I have a passion for hunting new business and working together with customers to achieve their vision.
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Rachel
Technology Trainer
Tech Tinker
Integrating technology into your classroom is easy when you know how. Whether it’s STEAM based or Hāpara Google Workspace I’m here to show you how to get the best out of your tech.
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Richard
Technology Trainer
Google Workspace Guru
If you’re looking for a passionate trainer to help implement Google Workspace or Microsoft Office into your daily work life, I’m your man!
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Samantha
Technology Trainer
Efficiency, Productivity
& Organisational Nerd
I LOVE helping people clean up their inboxes, organise their files, and take control of their to-do lists. In a nutshell: maximising efficiency with everyday tech tools.
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Sheryll
Customer Growth Specialist
Opportunity Maker
How can I help you put your best foot forward?
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Mike
Founder, Visionary and Commander-in-Chief
Founder and Lead Trainer. Mike is Australia and New Zealand's only Microsoft Learning Consultant & Google Certified Teacher and Innovator.
Adam
General Manager
Adam Miller is the General Manager for Using Technology Better. He joined the team in 2019 bringing with him 8 years of leadership experience in the technology industry.
Aileen
Queen of Operations
I keep my finger on the pulse to ensure the smooth running of day-to-day account operations.
Lemy
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Julia
Julia has a teaching degree specialising in Business, Commerce and Geography. Julia also followed her passion in marketing gaining credentials as a Google Premium Partner
Ivy
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Rod
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Jed
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Samantha
Samantha has more than ten years experience in the education and business sector and is passionate about helping others find innovative ways to teach, learn, research and work together.
Adrian
No matter what platform your organisation uses, Adrian has it covered. Adrian is a Google and Microsoft Certified Trainer as well as an Apple Professional Learning Specialist.
Paul
Paul’s strengths lies in strategic planning, 1:1 environment, creativity, design thinking, immersive and emerging technologies, and all things Apple.
Glen
Glen has spent over 25 years working in the higher education sector with experience in both business and technically-focused roles covering a wide range of technologies.
Lara
Lara brings passion and enthusiasm to her role as a trainer with Using Technology Better. With over fourteen years of classroom experience
Donna
After more than 30 years of classroom teaching, many in management positions, Donna is now a full time trainer with UTB.
Mark
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Karla
Karla is an experienced facilitator and educator with almost 20 years experience both in the classroom and in advisory, facilitation or leadership roles across three countries
Clement
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HAPPY CLIENTS
Training Intensives and
Workshop Case Studies
