A Little About
Using
Technology
Better
Using Technology Better is a Microsoft Training Partner, Apple Learning Specialist, Google Cloud Partner and Google for Education Partner that specialises in working with corporate, government and education clients. We provide training services across Australia, New Zealand and South East Asia.
Our trainers all come from education backgrounds and have extensive facilitation experience. They understand the process of delivering content for adult learners in a way that is enjoyed, not endured.
GOOGLE TRAINING
We have training services for organisations making the transition to G Suite or Chrome, and for those who are already users. All services can be tailored to suit the unique needs of your organisation.
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MICROSOFT TRAINING
Our Microsoft Training Consultants will help you improve productivity and efficiency. You will discover how you can use the many Microsoft Office 365 productivity tools to benefit your staff and those you serve.
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CHANGE MANAGEMENT
Wish you could speak to someone who understands the end user experience and communicate with the team in a way that they understand? Now you can!
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Australia
Ph: (02) 8005 7066
New Zealand
Ph: (03) 669 2973
USA
Ph: (03) 669 2973
Training Approach
Training Strategy
Using Technology Better begins all training engagements by asking the client to complete a training needs questionnaire.
This provides us with information about their organisation, technical environment, users and training requirements. As part of this process we also provide the client with general advice around effective training programs.
The information in the training needs questionnaire is used to draft and quote on a customised training program, which is then reviewed and approved by the client.
Training Sessions
Using Technology Better’s training sessions include a mixture of facilitator demonstration and hands-on participant activities.
In our experience, it is most effective when participants attend the session with a device and undertake the training from within their own accounts.
This allows participants to use the training time to configure and setup their own accounts, eliminating the need for this to be fitted into daily work activities after the training.
Meet The Team
Mike
Founder, Visionary and Commander-in-Chief
Founder and Lead Trainer. Mike is Australia and New Zealand's only Microsoft Learning Consultant & Google Certified Teacher and Innovator.
Adam
General Manager
Adam Miller is the General Manager for Using Technology Better. He joined the team in 2019 bringing with him 8 years of leadership experience in the technology industry.
Aileen
Queen of Operations
No matter what platform your organisation uses, Adrian has it covered. Adrian is a Google and Microsoft Certified Trainer as well as an Apple Professional Learning Specialist.
Lemy
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Julia
Julia has a teaching degree specialising in Business, Commerce and Geography. Julia also followed her passion in marketing gaining credentials as a Google Premium Partner
Ivy
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Rod
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Jed
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Samantha
Samantha has more than ten years experience in the education and business sector and is passionate about helping others find innovative ways to teach, learn, research and work together.
Adrian
No matter what platform your organisation uses, Adrian has it covered. Adrian is a Google and Microsoft Certified Trainer as well as an Apple Professional Learning Specialist.
Paul
Paul’s strengths lies in strategic planning, 1:1 environment, creativity, design thinking, immersive and emerging technologies, and all things Apple.
Glen
Glen has spent over 25 years working in the higher education sector with experience in both business and technically-focused roles covering a wide range of technologies.
Lara
Lara brings passion and enthusiasm to her role as a trainer with Using Technology Better. With over fourteen years of classroom experience
Donna
After more than 30 years of classroom teaching, many in management positions, Donna is now a full time trainer with UTB.
Mark
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Karla
Karla is an experienced facilitator and educator with almost 20 years experience both in the classroom and in advisory, facilitation or leadership roles across three countries
Clement
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HAPPY CLIENTS
Training Intensives and
Workshop Case Studies
PR Industry
Client
In 2018, Using Technology Better designed and delivered a two phase post-migration training program for this New Zealand based graphic design firm. The initial goal of the training program was to reduce frustration with G Suite, with the long term aim of facilitating a change in culture and collaboration that can lead to transformative practices.
Property Industry
Client
Using Technology Better provided on-site training and support to this Canberra-based property developer in October 2017. The transition involved approximately 50 staff, who received 3 days of pre-migration training and 1 day of post-training support. The pre-migration training involved sessions customised to the needs of different user groups, and one-on-one training for senior management.
NSW Government
Client
During October and November 2018, Using Technology Better designed and delivered a three week G Suite training program for Service NSW. The program had three key goals: to upskill the organisation’s head office staff who had previously migrated to G Suite with minimal training, to develop the capacity of a selected group of ‘Google Guides’, and to prepare a group of Contact Centre staff to train colleagues during their upcoming G Suite migration.
