Help your customers to be fully satisfied with their purchases and get the most from their tech tools…then watch them keep coming back for renewals and upgrades!
People can’t get the most out of tech tools if they’re not shown how to use them effectively.
You’ve done your bit, kitted the customer out with some great hardware or got them up and running on a new cloud platform. Theoretically, they should be good to go right? Ready to reap the benefits of their new tools!
But before too long, your meetings with them are peppered by complaints. The hardware’s not working properly, or it’s too difficult to use. People are frustrated with the new platform, productivity seems to be suffering.
Management are starting to doubt their investment. Your chances of hardware or licence renewals are under threat.
What went wrong?!?
Only 20% of software features are often used,
while 50% of features are hardly ever or never used
We take an owner’s mindset which
means we’ll do what is best for
your context and people.
We have a strict no geek speak, no
snoozefest presentations and
certainly no training for the sake of
training policy; aka we can read a
room and adapt.
Less about the tools and more about how your team are using them.