Support & Admin Staff Training

Almost all professional learning and development skips over your support and front office staff. We don’t. 
 
As a vital role in the smooth operations of any school, your support staff are missing out on the essential skills they need to collaborate and communicate more effectively with the entire school community. 
 
Close the gap between what your support staff already know and what they need to know by empowering them with the fundamental skills. 

Ready to close the gap in your school?

Get your support staff on board with our interactive workshops that develop their existing skills and boost their confidence using digital platforms. We provide essential training in native accessibility tools so they can better support students with diverse learning needs. 
 
With increased confidence support staff will be more efficient, more organised and more empowered to communicate more effectively with students and teachers. 

They will get hands-on experience using some of the best apps, extensions and tools that will make a real difference in how their students engage with their learning journey. 

Here’s What Leanne, A Teacher Aide Had To Say About Our Training:

I came away feeling so much more confident using Chromebooks. It was explained in such a way that I could relate it to something physical. The whole session was very relaxing and stress-free. I’m looking forward to more sessions in the future!

Leanne

Primary School

Want results like this for your support staff?

Training Topics

Digital Fluency Training 

Enable greater productivity, efficiency and effective communication workflows using your existing school
platform whether that is Google, Microsoft or Apple.  

Leverage Accessibility Tools to Promote Equity 

Many of the platforms that schools use day-to-day to
facilitate student learning are rich with in-built accessibility
tools that can be used to level the playing field for our
learners. The problem is staff don’t know they are there or
how to use them to meet the needs of the individual students they work with. 

We can offer training in the following platform-specific tools
to help you to help your students:
 

Apple Apps

iPad accessibility features include: 

  • Adjusting text size and fonts 
  • Spoken content – text-to-speech and speech-to-text (dictation) 
  • Speak selection to support literacy  
  • Split screen for workflows 
  • Upcoming live captions  
  • Utilising screen recording to demonstrate knowledge and understanding 
  • Utilising Voice Memo for literacy support 
  • Utilising Siri across the curriculum 
  • Utilising Safari Reader to support all students 

Google Workspace

Training in:

  • Chromebook Accessibility Menu – customise the viewing settings to personalise the student’s Chromebook experience 
  • Enhance Visual Clarity 
  • Adapting Audio preferences 
  • Options for Entering Information 
  • Google Tools with inbuilt Text to Speak 
  • Explore Tool to find the best resources without getting lost in tabs 
  • Chrome extensions to customise and even the playing field for students.  
  • Open Dyslexic 
  • Read&Write 
  • Mote 

Microsoft 365

Training in:

  • Immersive Reader – overcome reading barriers with inbuilt viewing tools for visual crowding, translation, page contrast and read aloud 
  • Dictation – eliminate hurdles in recording written work 
  • Accessibility Checker – ensure content you create, and share is inclusive for those with accessibility needs 
  • Live transcription, captioning and translation tools – be sure that everyone in online and physical environments understand the content being presented 

The UTB Way

STEP 1

We Listen

We ask the right questions and
listen to your challenges.

STEP 2

We Customise

We customise a training program
to help your team succeed.

STEP 3

We Deliver

We empower your team to get the most from your technology.

Schedule a call with our team today

Not convinced?

We're a global partner of Apple, Google & Microsoft. Our trainers are certified experts.

We specialise in
end-user adoption and
technology training.

Our training boosts your productivity and frees up your time. It’s engaging, practical tech training – without the mind-numbing, snoozefest presentations you’re used to. Fewer tech headaches = better productivity and a lot less stress.

We love what we do and we’re passionate about helping your team get to grips with the tech tools they use every day. We’ve trained over 100,000, now, happier humans because they are confident in getting the technology working for them.

What achieves this success?

(Aside from our good-looking, clever customers?)
01

Our Consultative
Approach

We take an owner’s mindset which
means we’ll do what is best for
your context and people.

02

Our Delivery
Style

We have a strict no geek speak, no
snoozefest presentations and
certainly no training for the sake of
training policy; aka we can read a
room and adapt.

03

Our Focus On
The Human Side

Less about the tools and more about how your team are using them.

Ready to get the most out of your software licensing?
Schedule a call with our team today

Looking for tool specific training? Check out our Online Live Courses here.

You can book in at a time that works for you and attend the training from wherever you are in the world.

Are you at a beginner, intermediate, or advance level?

This skill checklist will help you find out.

We will only send you awesome stuff!
Privacy Policy

Privacy Policy

Using Technology Better Privacy Commitment

Introduction

We hold the privacy of your personal information in the highest regard.

Using Technology Better regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Using Technology Better users, and conforms to Internet privacy standards.

This policy will be continuously assessed against new technologies, business practices and our customers’ needs.

If you have questions or concerns regarding this statement, you should first contact the support team on our Contact Us Page.

Collection of Information

In order to use the Using Technology Better website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by Using Technology Better is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Visitors and customers of japan.usingtechnologybetter.com will have their information shared back to DAIWABO INFORMATION SYSTEM CO., LTD. and DIS Service & Solution Co., Ltd.

Use of Collection Information

Any details collected from Using Technology Better customers is required in order to provide you with our

products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

Web Site Use Information

Similar to other commercial Web sites, our Web sites utilize a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server log files to collect information about how our Web site is used.

Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL).

When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at <ContactEmail>.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at <ContactEmail>.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you.

You may be required to provide contact information such as:

Name

Email

Postal address

Your school or organisation

Financial information (such as credit card number, expiration date, name on card, card billing address).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Using Technology Better uses personally identifiable information for essential communications, such as

Emails

Accounts information

Critical service details.

We may also use this information for other purposes, including some promotional Emails.

If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by contacting support.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Using Technology Better may at its discretion use other third parties to provide essential services on our site or for our business processes.

We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Using Technology Better does not share any information with third parties for any unknown or unrelated uses.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.

Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies.

If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by the users.

A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

How Do We Use Information We Collect from Cookies?

As you visit and browse our Web site, the site uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security.

Cookies, in conjunction with our Web server’s log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback to constantly improve our Web site and better serve our clients.

Cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Using Technology Better site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of usingtechnologybetter.com

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it periodically. If we make material changes to this policy, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent

Delivery Policy

Most goods are digitally delivered instantly via email.  Our services may be delivered either via an online medium or live in person.

For our online delivery see below.  For services delivered live onsite, please refer to our speaker agreement form which is emailed to you on confirmation of booking.

Refund Policy

We do not offer refunds or returns unless we cannot supply goods or services or the goods or services are not delivered as promised.

Australian law is the governing body for all work, goods and services supplied by Using Technology Better.

Marketing Release

Using Technology Better (UTB) may film, record, and photograph me (the results of which are the “Recordings”). UTB may also incorporate into any production(s) any separate content (e.g., quotes, testimonials, biographical information, profiles, photos, videos, sound recordings, artwork, etc.) I provide to UTB or approve in writing (“Materials”).

1.License

I grant to UTB an irrevocable, perpetual, worldwide, royalty-free license to, in its sole discretion, (i) edit, translate, and modify the Recordings and the Materials, (ii) attribute the Recordings and Materials to me by my name, age, and city and state of residence, (iii) incorporate the Recordings and the Materials into content to promote UTB, its programs, or products (“Content”), and (iv) publicly use, distribute, reproduce, create derivative works from, and perform/display the Content, and any excerpts thereof, in any language.

2. No Compensation.

I grant this permission without any financial or other obligation of any nature.

 

For any issues or concerns please contact us