Transform Your Workforce with Expert People-First Training

At Using Technology Better, we provide dynamic training and facilitation that unlocks the full potential of your workforce.

We enhance productivity and streamline communication across a range of technology platforms so that your team can work more efficiently, reduce operational costs, and ultimately drive better business outcomes.

Understanding the Difference: Training vs. Facilitation

Training is structured and curriculum-based, designed to build new skills or enhance existing ones through a predefined program. It is typically directive and led by an expert who imparts knowledge on specific topics or tools. Training is ideal for:​

Skill Acquisition: Learning new software, tools, or methodologies tailored to your specific organisational needs, ensuring that every session is directly applicable to your work environment.

Customised Consistency: While we ensure consistent knowledge and practices across teams, our approach is far from one-size-fits-all. We customise our training to align with your company’s culture, workflows, and specific challenges, ensuring that standardisation does not come at the expense of creativity and individuality.

Certification: Achieving required standards or qualifications, with courses designed to meet industry standards while being adapted to reflect the learners’ unique contexts and roles.

Example: Conducting a series of workshops to train your staff on the full capabilities of Microsoft 365, ensuring that everyone can leverage its features to enhance daily productivity.

Understanding the Difference: Training vs. Facilitation

Facilitation, on the other hand, is less about direct instruction and more about guiding a group to uncover solutions, enhance interpersonal communication, and achieve strategic consensus. It adapts to the group's dynamics and needs and is best for:

Problem Solving: Guiding teams through complex issues or strategic planning sessions.

Team Building: Enhancing communication and cooperation among team members.

Innovation Workshops: Encouraging creativity in developing new ideas or projects.

Example: Leading a session where your team collaboratively identifies workflow inefficiencies using Google Workspace tools and develops a plan to address them, improving overall operational effectiveness.

The Results

Our training isn't just about learning how to use tools—it's about achieving outcomes that matter:

Enhanced Productivity

Employees not only learn but also excel in using their tools to maximise workplace efficiency.

Example

After our AppSheet training, a logistics company automated their inventory tracking and order dispatch processes, streamlining operations to respond quicker to market demands and reduce manual labour.

Better ROI on Technology

With higher tool adoption and smarter utilisation, your technology investments pay off more visibly.

Example

Following our training on AI tools like Copilot or Gemini, a healthcare provider automated administrative tasks and patient data analysis, improving service delivery and freeing up staff for patient care.

Improved Communication

Effective training enhances team communication, ensuring more transparent, more effective exchanges across departments.

Example

Post-training on collaborative platforms like Microsoft Teams, a marketing firm, reported smoother coordination between remote and in-office teams, leading to faster project turnaround times.

Enhanced Collaboration

Teams that train together can operate more cohesively, leveraging technology to work more synergistically.

Example

After a series of workshops on collaborative tools within Google Workspace, an engineering firm saw increased collaborative project management, resulting in projects delivered on schedule and with higher client satisfaction.

Boosted Creativity

Training on advanced tools can unlock creative potential, enabling innovation and new solutions.

Example

Through targeted training sessions on digital design software and brainstorming platforms, an advertising agency created more engaging and innovative campaign ideas, significantly increasing client acquisition and retention rates.

Our Offer

Partner with us to:

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Develop comprehensive training and facilitation programs tailored to your specific needs.

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Utilise our multi-region capability to ensure consistent training across all locations.

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Benefit from our adoption reports that detail increases in ROI from device and license spending.

Ready to Elevate Your Team's Capabilities?

Contact us today to discuss your training needs or explore our services more. Let’s ensure your technology investments are fully realised, and your workforce is future-ready.

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