In this Episode:
This week we dive deep into…
* What you must consider when looking at other schools technology plans
* Using the school excellence framework to consider what data you need to gather when informing decisions.
* How to enable a great help desk system and issues to watch out for
* Which device is best
To see all the OutClassed episodes go to utb.fyi/outclassed
Podcast Episode Highlights:
2:35 Technology can transform for both good and bad
4:55 What you must consider when looking at other schools technology plans
10:00 Unpacking the model provided by Google and Microsoft
12:50 Using the school excellence framework to consider what data you need to gather when informing decisions.
16:25 A baseline of how much tech is needed according to student numbers.
27:15 How to enable a great helpdesk system and issues to watch out for
32:35 A decision making framework that brings people together
36:50 Which device is best?
45:30 Is there a right way to determine what you manage inhouse and what you outsource?
50:20 Wins and fails
Intelligent environments (flexible learning spaces) – Empower collaboration by students, educators and leaders in flexible, energy-efficient, and secure learning spaces.
Analytics and AI
ITIL & ITSM??