Expert Consultancy for Seamless Technology Adoption

Unlock the Full Potential of Technology with Tailored Consulting and Design

At Using Technology Better (UTB), we recognise that the successful integration of technology into your organisation is pivotal—not just in choosing the right tools but in ensuring they align seamlessly with your operational goals and workforce needs.

Think of us as your trusted strategic partner—your critical friend in navigating the complexities of technology adoption and training.

We are here to provide the insight and guidance necessary to turn challenges into opportunities for growth.

Our expertise developed over a decade and honed through partnering with high-profile organisations and training over 143000 end-users.

Our not-so-secret superpower is that we bridge the gap between IT and end-users (because there is always a gap).

We translate geek speak into everyday language that resonates with your teams.

We don’t take a cookie-cutter approach, ever! No pre-defined slide deck snoozefests. Rather, real-life scenarios through demonstrations and hands-on workshops on repeat so the skills stick.  

Our Approach to Consultancy

Our consultancy is diving into high-level conversations where strategy isn't just discussed—it's designed.

We go beyond conventional advice, collaborating with you to design a strategy for maximum engagement and maximum impact.

We delve into the creation of bespoke training programs that empower your team to excel.

This is where big ideas meet actionable insights, providing a roadmap for success that aligns perfectly with your organisational goals.

You see, our training and facilitation approach focuses on the nuts and bolts of tool mastery, whereas consultancy is about crafting the blueprint that transforms these tools into engines of growth and innovation.

Our consultancy and design services are crafted to guarantee that your technology investments are implemented, optimally utilised, and fully integrated. 

Why Consultancy Matters

(and the headaches of skipping it)

The stakes of technology adoption are high, and the cost of getting it wrong can be substantial:

Increased Costs

Without expert guidance, your technology investments may not yield the expected return, leading to wasted resources. AKA, you're just throwing money into a black hole.

Example

Your company adopts Microsoft 365, but without the proper setup, your teams are underutilising powerful tools like Power Automate or SharePoint. This leads to continued over-reliance on manual tasks and duplicated efforts, costing time and money.

Misaligned Training Plans

Leaders often have a skewed perception of their team’s capabilities, believing they are either more adept or more deficient than they truly are.

Example

After being told by management that all employees are proficient with basic features of Google Workspace, the company rolls out an advanced communication productivity training program, starting with Gmail.

However, it quickly becomes apparent that a significant portion of the staff lacks fundamental skills, like only 5% using labels correctly, 1% using automation and 0% using canned responses, which undermines the advanced training's potential impact.

Uncovering Hidden Bottlenecks through Consultancy

Leadership teams often overlook critical operational bottlenecks due to a disconnect with day-to-day operations.

Our consultancy services excel in identifying these hidden inefficiencies, which frequently go unnoticed at the upper levels of management.

Example

During a comprehensive tech health audit conducted by our consultants, we discovered significant bottlenecks in project delivery stemming from the misalignment and overlapping use of Microsoft Planner and To-Do.

Our team engaged directly with employees, who revealed that confusing overlaps in tool features and unclear usage guidelines were major sources of inefficiency.

Our consultancy approach not only identifies such bottlenecks but also provides strategic recommendations tailored to your specific organisational context.

By refining tool usage protocols and streamlining processes, we help clear these bottlenecks, leading to enhanced project management efficiency and a noticeable boost in productivity.

This strategic intervention underscores the necessity of a consultative perspective to bring to light and resolve inefficiencies that are often masked within routine operations.

Tool Misalignment

Sometimes, the issue isn't just how a tool is used; it's whether the right tool is being used at all.

Example

During a comprehensive tech health audit for a marketing agency, it was discovered that the team was struggling with collaboration using their current project management software.

After assessing their workflow and specific needs, it became clear that switching to a more intuitive platform like Microsoft Planner, which integrates seamlessly with other Microsoft 365 apps they were already using, could enhance efficiency and user adoption.

Post-switch, the agency reported an impressive improvement in project turnaround time and a significant increase in team satisfaction.

Missed Opportunities

Inefficient use of technology can prevent your organisation from achieving potential efficiencies and innovations. Basically, you're running in slow motion while your competitors zoom past.

Example

Imagine still using manual spreadsheets when your competitors have moved to real-time collaboration through Google Sheets or Microsoft Excel Online, missing out on instant insights and the ability to quickly pivot strategies.

Lower Employee Engagement

Poorly implemented tools can lead to frustration and disengagement among your team. Meaning, you end up with a bunch of unhappy campers instead of a powerhouse team.

Example

After switching to Google Workspace, your staff struggles with inefficient workflows and a lack of integration with existing tools.

This leads to frustration and decreased productivity as they grapple with disjointed systems instead of seamless processes.

Your Solution

Choosing a partner who can both consult on your technology strategy and design your training programs ensures unmatched coherence and synergy.

At Using Technology Better, we offer:

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Integrated Consulting and Training Design

We work with you from the outset to understand your goals and then design training programs that perfectly align with those objectives. 

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People-Centric Approaches

Our solutions are crafted with your people in mind, ensuring ease of adoption and high engagement levels. 

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Tool Agnosticism

We don’t push products for profits. Our recommendations are based solely on what best meets your needs. No sneaky kickbacks or hidden agendas.  

Transformation Through Expert Guidance

With Using Technology Better, you gain a partner who:

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Develops and implements comprehensive plans that are crafted to meet your specific needs.

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Continuously monitors and adapts strategies to ensure optimal performance and satisfaction.

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Evaluates the success of your technology strategy at key milestones, ensuring you achieve the desired outcomes.

Our Offer

Partner with us to navigate the complexities of technology adoption. Let's craft a pathway that not only meets but exceeds your expectations

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Consultation and Strategy Development

Together, we'll map out a strategy that integrates seamlessly with your business objectives

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Customised Training and Support

From initial training to ongoing support, our team is with you every step of the way.

Ready to Lead in Your Industry?

Choose Using Technology Better—your guide and trusted advisor in technology integration.
We’re here to ensure that your technological transformations are not just managed but are a driving force behind your industry leadership. 

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