How to Successfully Weather the Season of Change

One thing in life that is inevitable is change. From small changes to the big ones, no matter who you are, what your position, or how you live your life, change is something that will be a permanent theme throughout our personal and professional lives. 

The key to surviving (and thriving) in the face of change is all about how a person chooses to embrace change as an opportunity rather than an obstacle.

In this post, I’ll share some of my key learnings from my own experiences of major change in my career so your organisation can be better equipped to weather the stormy season of change.

People can experience emotional reactions when presented with change because challenging the status quo is not always a natural thing for people to embrace. As a leader, approaching change with empathy is a good way to guide team members through the emotional rollercoaster of change. 

The Kubler Ross Change Curve is a great reference point that helps any leader understand the emotional curve that people are going through when faced with change. Often the first stage of change, shock, is where leaders are caught off guard. One of the big questions you may catch yourself asking at this stage is ‘why on earth would our team be shocked when something is such a great idea?’.  

Well, shock is normally caused by surprise. How can we avoid surprises? Communication. If we communicate the change (as much as we can) then this will soften the shock and lower that brick wall of resistance to change. It’s always nice when you can actually see over the wall as a starting point!

At this point, if you are working in a highly functional team, you will hear noise – and lots of it! Encourage opinion, encourage debate and let your people be heard.   At the end of the day, if your team members don’t feel heard and are not invited to be part of the process they are not going to get on the bus, and even if they do they definitely won’t be enjoying the ride.  

Now, this is all well and good if you are in a highly functional team with a solid foundation of trust, but what if you’re not? One of my favourite business reads of all time is Patrick Lencioni’s 5 Dysfunctions of a Team (his Working Genius model is also worth checking out). 

Without these fundamental functional attributes, your organisation faces a long and hard road when making major changes. However, if you develop these 5 fundamental functional attributes you are paving the way for a successful transition.

1. Trust – This is the foundation that enables open communication. It helps a lot when the team trust each other and the leadership to make the right decisions for their people.

2. Conflict – Lean into it; conflict is healthy. Let people be heard, but don’t be confused about the difference between listening and hearing; they are vastly different.

3. Commitment – Without clarity and closure it is difficult for people to commit. When people understand what they are committing to, and more importantly, why they are committing to it, it’s a whole lot easier getting them on board with change.

4. Accountability – Creating a culture of accountability – not just as a leader to your team, but from team to team – means that if the ship is moving in one piece then we will get to the next port.

5. Attention to Results – Revealing the good, the bad and the ugly show the people what is happening. Change is good, but sometimes the results aren’t. Don’t hide these, instead, strategically showcase all aspects of the change and encourage a lens of opportunity when looking at the bad and the ugly.

Having these fundamentals firmly in place pre-change will make this season feel like summer rather than a harsh winter!

Related Post

The Magic of Mark-up for Photos

Use your photos app for more than just a standard image.  One of the great, yet under-utilised, features of an iPad is its ability to Markup photos. This is a great tool for teachers to use in their classrooms to help students learn, collaborate, and communicate. Essentially, being able to draw all over photos takes


How well do you use the
Apple Apps Google Workspace Microsoft 365
tools in your workplace?

Find out if you’re working with the tools OR if you’ve got the
tools working for you.

Are you at a beginner, intermediate, or advance level?

This skill checklist will help you find out.

We will only send you awesome stuff!
Privacy Policy

Privacy Policy

Using Technology Better Privacy Commitment


We hold the privacy of your personal information in the highest regard.

Using Technology Better regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Using Technology Better users, and conforms to Internet privacy standards.

This policy will be continuously assessed against new technologies, business practices and our customers’ needs.

If you have questions or concerns regarding this statement, you should first contact the support team on our Contact Us Page.

Collection of Information

In order to use the Using Technology Better website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by Using Technology Better is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Visitors and customers of will have their information shared back to DAIWABO INFORMATION SYSTEM CO., LTD. and DIS Service & Solution Co., Ltd.

Use of Collection Information

Any details collected from Using Technology Better customers is required in order to provide you with our

products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

Web Site Use Information

Similar to other commercial Web sites, our Web sites utilize a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server log files to collect information about how our Web site is used.

Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL).

When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at <ContactEmail>.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at <ContactEmail>.


If you purchase a product or service from us, we may request certain personally identifiable information from you.

You may be required to provide contact information such as:



Postal address

Your school or organisation

Financial information (such as credit card number, expiration date, name on card, card billing address).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.


Using Technology Better uses personally identifiable information for essential communications, such as


Accounts information

Critical service details.

We may also use this information for other purposes, including some promotional Emails.

If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by contacting support.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Using Technology Better may at its discretion use other third parties to provide essential services on our site or for our business processes.

We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Using Technology Better does not share any information with third parties for any unknown or unrelated uses.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.

Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies.

If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by the users.

A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

How Do We Use Information We Collect from Cookies?

As you visit and browse our Web site, the site uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security.

Cookies, in conjunction with our Web server’s log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback to constantly improve our Web site and better serve our clients.

Cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.


We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.


Links on the Using Technology Better site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it periodically. If we make material changes to this policy, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent

Delivery Policy

Most goods are digitally delivered instantly via email.  Our services may be delivered either via an online medium or live in person.

For our online delivery see below.  For services delivered live onsite, please refer to our speaker agreement form which is emailed to you on confirmation of booking.

Refund Policy

We do not offer refunds or returns unless we cannot supply goods or services or the goods or services are not delivered as promised.

Australian law is the governing body for all work, goods and services supplied by Using Technology Better.

Marketing Release

Using Technology Better (UTB) may film, record, and photograph me (the results of which are the “Recordings”). UTB may also incorporate into any production(s) any separate content (e.g., quotes, testimonials, biographical information, profiles, photos, videos, sound recordings, artwork, etc.) I provide to UTB or approve in writing (“Materials”).


I grant to UTB an irrevocable, perpetual, worldwide, royalty-free license to, in its sole discretion, (i) edit, translate, and modify the Recordings and the Materials, (ii) attribute the Recordings and Materials to me by my name, age, and city and state of residence, (iii) incorporate the Recordings and the Materials into content to promote UTB, its programs, or products (“Content”), and (iv) publicly use, distribute, reproduce, create derivative works from, and perform/display the Content, and any excerpts thereof, in any language.

2. No Compensation.

I grant this permission without any financial or other obligation of any nature.


For any issues or concerns please contact us