We regard your privacy as an important part of our relationship with you. Here's exactly what we collect, why, and how we look after it.
We hold the privacy of your personal information in the highest regard. Using Technology Better regards customer privacy as an important part of our relationship with our customers, and the following policy applies to all UTB users and conforms to internet privacy standards.
This policy is continuously assessed against new technologies, business practices, and our customers' needs. If you have questions or concerns, please contact our support team through the Enquire page.
To use the UTB website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support, and accounts, including email.
Any information collected by UTB comes via correspondence from you or your company — by telephone, email, mail, fax, or directly through our website.
Visitors and customers of japan.usingtechnologybetter.com will have their information shared back to DAIWABO INFORMATION SYSTEM CO., LTD. and DIS Service & Solution Co., Ltd.
Any details collected from UTB customers are required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
Similar to other commercial websites, our sites use a standard technology called cookies (explained below) and web server log files to collect information about how our website is used.
Information gathered may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our own.
The security of your personal information is important to us. When you enter sensitive information such as credit card numbers on our website, we encrypt that information using secure socket layer technology (SSL).
When credit card details are collected, we simply pass them on to be processed as required. We never permanently store complete credit card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete, or deactivate it by emailing us.
If you purchase a product or service from us, we may request certain personally identifiable information. You may be required to provide contact information such as your name, email, postal address, your school or organisation, and financial information such as a credit card number, expiration date, name on card, and billing address.
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use it to contact you.
UTB uses personally identifiable information for essential communications, such as emails, account information, and critical service details. We may also use this information for other purposes, including some promotional emails.
If at any time you wish not to receive such correspondence, you can request to be removed from any mailing list by contacting support. You will be notified when your personal information is collected by any third party that is not our agent or service provider, so you can make an informed choice about sharing your information.
UTB may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for that third party to provide the service.
These third parties are prohibited from using your personally identifiable information for any other purpose. UTB does not share any information with third parties for any unknown or unrelated uses.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site asks your computer for permission to store this file in a part of your hard drive designated for cookies.
Each website can send its own cookie to your browser if your browser's preferences allow it, but to protect your privacy, your browser only permits a website to access the cookies it has already sent to you — not those sent by other sites.
Browsers are usually set to accept cookies. If you would prefer not to receive cookies, you may alter your browser configuration to refuse them, though some areas of our site may not function as effectively. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.
As you browse our website, the site uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security.
Cookies, in conjunction with our web server's log files, allow us to calculate the aggregate number of people visiting our website and which parts are most popular. This helps us gather feedback to constantly improve our website and better serve our clients.
Cookies do not allow us to gather any personal information about you, and we do not intentionally store any personal information that your browser provided to us in your cookies.
We reserve the right to disclose your personally identifiable information as required by law, and when we believe disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Links on the UTB site to external entities are not covered within this policy. The terms set out in this privacy statement only cover the domain name usingtechnologybetter.com.
If we decide to change our privacy policy, we will post those changes here and in other places we deem appropriate, so you are aware of what information we collect, how we use it, and under what circumstances we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it periodically. If we make material changes, we will not use the personal information you have submitted in a manner materially inconsistent with this policy without your prior consent.
Most goods are digitally delivered instantly via email. Our services may be delivered either via an online medium or live in person. For services delivered live on-site, please refer to our speaker agreement form, which is emailed to you on confirmation of booking.
We do not offer refunds or returns unless we cannot supply goods or services, or the goods or services are not delivered as promised. Australian law is the governing body for all work, goods, and services supplied by UTB.
Using Technology Better (UTB) may film, record, and photograph me (the results of which are the “Recordings”). UTB may also incorporate into any production any separate content — quotes, testimonials, biographical information, profiles, photos, videos, sound recordings, artwork — that I provide to UTB or approve in writing (“Materials”).
I grant to UTB an irrevocable, perpetual, worldwide, royalty-free license to, in its sole discretion, edit, translate, and modify the Recordings and Materials; attribute them to me by my name, age, and city and state of residence; incorporate them into content to promote UTB, its programs, or products; and publicly use, distribute, reproduce, create derivative works from, and perform or display that content, and any excerpts, in any language.
I grant this permission without any financial or other obligation of any nature.
For any issues or concerns, please get in touch through our Enquire page.
We're happy to walk you through anything in this policy in plain language. Send us a note and a real person will reply.