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PR Industry
Client
In 2018, Using Technology Better designed and delivered a two phase post-migration training program for this New Zealand based graphic design firm. The initial goal of the training program was to reduce frustration with G Suite, with the long term aim of facilitating a change in culture and collaboration that can lead to transformative practices.
Property Industry
Client
Using Technology Better provided on-site training and support to this Canberra-based property developer in October 2017. The transition involved approximately 50 staff, who received 3 days of pre-migration training and 1 day of post-training support. The pre-migration training involved sessions customised to the needs of different user groups, and one-on-one training for senior management.
NSW Government
Client
During October and November 2018, Using Technology Better designed and delivered a three week G Suite training program for Service NSW. The program had three key goals: to upskill the organisation’s head office staff who had previously migrated to G Suite with minimal training, to develop the capacity of a selected group of ‘Google Guides’, and to prepare a group of Contact Centre staff to train colleagues during their upcoming G Suite migration.
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