meet

Francheska Brigoli

Customer Support
Satisfaction Specialist

Delivering speedy solutions and directing queries where they need to go so you get what you need to achieve more with less effort!

Here’s what I do

On the front line of UTB I’m the friendly voice answering your calls, emails and web chats, directing enquiries so the right person can get you what you need. I also post social media content and engage with our online community.

Here’s why I do it

I love being able to help other people by giving quality customer service. I enjoy the process of learning and growing so I can provide the best solution-oriented experience for customers.

What’s my style

With a few years of experience as a customer service representative under my belt, I have learnt to adapt and pivot quickly in a fast-paced environment which is now what I consider to be one of my strengths.

Why I’ve got what it takes

With a few years of experience as a customer service representative under my belt, I have learnt to adapt and pivot quickly in a fast-paced environment which is now what I consider to be one of my strengths.

If you know me, you’ll know this much is true

I am an exuberant and fun person to be around when I get comfortable with someone. I’m not blinded by expensive gifts or over-the-top declarations. As long as you have a genuine heart, you will always have a spot in my life.

Where I lay my head

I live in Angeles, Pampanga in the Philippines with my husband and our two young kids. I like that Angeles is not as crowded as Manila. It’s well known for good food, and one dish in particular, ‘Sisig’, is a must try when you drop by!

Before you go

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